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Open AI connections → Transcriber to set the workspace default, or enable a Transcriber override for an agent. Choose an available provider, model, language, and credential, then save. Check that the provider account supports that language and model. Bandwidth is available through the Bandwidth transcription connection and its saved credential. Test names, numbers, short answers, background noise, and the accents you expect. Review the transcript to distinguish recognition errors from incorrect agent instructions. A realtime connection handles speech recognition for the conversation. See AI connections.